Service Delivery - Incident Management Practitioner

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Descripción

• Skills Mandatorios:

THE WORK: Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Let's shape the future together!

              •            Manage and operate infrastructure and operations in line with service and experience level agreements.

              •            Maintain reliable and secure IT infrastructure.

              •            Identify ways to continually improve services and increase operational effectiveness.

              •            Manage and govern ongoing service delivery and enhancements.


HERE'S WHAT YOU WILL NEED:

              •            Expert proficiency in SAP Basis.

              •            A minimum of 1 year of experience in relevant related skills.

              •            Technical Diploma in relevant field of studies


• Skills Deseables (no mandatorios):

BONUS POINTS IF YOU HAVE:

              •            Advanced proficiency in Cloud Platform Business Operations

              •            Advanced proficiency in IT Service Management (ITSM)

              •            Advanced proficiency in ITIL Fundamentals

              •            Advanced proficiency in ITIL Incident Management

              •            Advanced proficiency in SAP NetWeaver

Requisitos

Englis level: B2

• Skills Mandatorios:

THE WORK: Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Let's shape the future together!

              •            Manage and operate infrastructure and operations in line with service and experience level agreements.

              •            Maintain reliable and secure IT infrastructure.

              •            Identify ways to continually improve services and increase operational effectiveness.

              •            Manage and govern ongoing service delivery and enhancements.


HERE'S WHAT YOU WILL NEED:

              •            Expert proficiency in SAP Basis.

              •            A minimum of 1 year of experience in relevant related skills.

              •            Technical Diploma in relevant field of studies